Vinted Users Share Displeasure About Size Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the new system was more in line with other platforms.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Updates
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
